Privacy Policy

We collect the following categories of information:

Account Information: When you create an account or are invited to the Service, we collect your name, email address, company name, job title, and role within your organization.

Usage and Tracking Data: We collect basic analytics data about how you interact with the Service, including log data (IP address, browser type, device information, access times), session activity, feature usage, and page navigation. This data is used solely to operate, maintain, and improve the Service and enhance your user experience.

Customer Data: You may upload or input data into the Service, such as contact lists, prospect information, campaign content, and CRM data ("Customer Data"). You are the controller of this data; we process it on your behalf as a service provider.

Cookies and Similar Technologies: We use essential cookies to authenticate your session and keep you logged in, and analytics cookies to understand how the Service is used. You can control cookies through your browser settings.

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Authenticate your identity and manage your account;
• Process and display your Customer Data within the Service;
• Monitor and analyze usage to improve the Service's features, performance, and user experience;
• Detect, prevent, and address technical issues, security vulnerabilities, and fraudulent activity;
• Communicate with you about your account, service updates, and important notices;
• Comply with our legal and regulatory obligations.

We use basic tracking and analytics data only to operate and improve the Service and your experience. We do not use this data to build advertising profiles or sell insights about your behavior to third parties.

Connexu does not sell, rent, or resell your personal information or Customer Data to any third party. We do not engage in the sale of personal data as defined under the California Consumer Privacy Act (CCPA) or any other applicable data protection law. We do not share your data for cross-context behavioral advertising purposes.

We may share your information only in the limited circumstances described in Section 4 below, and only as necessary to provide the Service to you or as required by law.

We may share your information with the following categories of recipients:

• Service Providers: Third-party vendors that help us operate the Service, such as cloud hosting providers, analytics tools, and email delivery services. These providers are bound by contractual obligations to protect your data and are prohibited from using it for any other purpose.
• Third-Party Integrations: When you connect a third-party service (e.g., LinkedIn, your CRM, or an email provider) to the Service, we may exchange data with that service as directed by you. The third party's use of your data is governed by their own privacy policy.
• Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, the rights of others, or public safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity, subject to the protections in this Privacy Policy.

We implement industry-standard technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.

We retain your account information and Customer Data for as long as your account is active or as needed to provide the Service. After account termination, we will retain your data for a reasonable period to allow you to export it, after which we will delete or anonymize it in accordance with our data retention practices, unless retention is required by law.

Usage and tracking data is retained for a limited period and then aggregated or deleted.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you;
• Correction: Request that we correct inaccurate or incomplete information;
• Deletion: Request that we delete your personal information (subject to legal retention requirements);
• Opt-Out: Opt out of the sale or sharing of your personal information (note: we do not sell your data);
• Restriction: Request that we limit our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@connexu.io. We will respond to your request within the timeframe required by applicable law.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR). We process your personal information on the following legal bases:

• Performance of a contract: To provide the Service under your agreement with us;
• Legitimate interests: To operate, secure, and improve the Service, and to prevent fraud;
• Legal obligation: To comply with applicable laws and regulations;
• Consent: For any processing that requires your consent, which you may withdraw at any time.

You have the right to lodge a complaint with your local data protection authority if you believe we have processed your personal information in violation of applicable law.

The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Connexu LLC
Email: info@connexu.io
Phone: (706) 430-3216