Terms and Conditions

You must be at least 18 years of age and legally able to enter into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements and that the information you provide to us is accurate and complete.

If you are using the Service on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" in these Terms apply to both you and that entity.

Connexu provides a marketing software platform that offers account-based marketing (ABM) tools, sales development representative (SDR) management, AI-powered outreach orchestration, intent signal monitoring, LinkedIn sequencing, email and phone campaign management, contact data enrichment, and related analytics (collectively, the "Service"). The Service is designed for B2B healthcare sales and marketing teams.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuance.

To access the Service, you may be required to create an account or be invited by an authorized administrator within your organization. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from unauthorized access to your account.

Connexu reserves the right to suspend or terminate your access to the Service if we believe, in our sole discretion, that you have violated these Terms or engaged in any activity that may harm the Service or other users.

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation;
• Infringe upon the intellectual property rights, privacy, or other rights of any third party;
• Send unsolicited commercial communications in violation of applicable anti-spam laws, including the CAN-SPAM Act, GDPR, or CASL;
• Upload, transmit, or distribute any malware, viruses, or other malicious code;
• Attempt to gain unauthorized access to the Service, its systems, or another user's data;
• Use the Service to process, store, or transmit protected health information (PHI) regulated under HIPAA, unless you have entered into a separate Business Associate Agreement (BAA) with Connexu;
• Scrape, reverse engineer, or otherwise attempt to extract the source code or underlying data of the Service;
• Resell, sublicense, or redistribute access to the Service without our prior written consent.

You are solely responsible for the data you upload to or process through the Service ("Customer Data"), including contact lists, campaign content, and analytics. You represent and warrant that you have all necessary rights, consents, and permissions to collect, use, and transmit all Customer Data in connection with the Service.

Our handling of Customer Data and personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

Connexu does not sell or resell your Customer Data or personal information to third parties. We use basic tracking and analytics data solely to operate, maintain, and improve the Service and your experience.

The Service, including its software, design, features, and documentation, is owned by Connexu and is protected by United States and international intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms.

You retain all rights, title, and interest in your Customer Data. By submitting Customer Data to the Service, you grant Connexu a non-exclusive, worldwide, royalty-free license to host, process, and transmit your Customer Data solely as necessary to provide the Service to you.

The Service may integrate with third-party platforms and services, including but not limited to LinkedIn, email providers, CRM systems, and telephony tools. Your use of such third-party services is subject to their respective terms of service and privacy policies. Connexu is not responsible for the practices or content of any third-party service.

You are responsible for ensuring that your use of third-party integrations complies with the terms and policies of those services, including any rate limits, data usage restrictions, or automation policies.

If you subscribe to a paid plan, the fees, billing cycle, and payment terms will be set forth in your order form, proposal, or the pricing page presented at the time of subscription. All fees are due in advance and are non-refundable except as expressly stated in these Terms or your agreement with Connexu.

We reserve the right to change our fees upon reasonable notice. Any fee changes will take effect at the start of your next billing cycle following the notice.

These Terms begin when you first access the Service and continue until your account is terminated. You may terminate your account at any time by contacting us or ceasing use of the Service.

Connexu may suspend or terminate your access to the Service immediately, without prior notice, if we believe you have breached these Terms or if we are required to do so by law.

Upon termination, your right to use the Service ceases immediately. We will retain your Customer Data for a reasonable period to allow you to export it, after which we may delete it in accordance with our data retention practices.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PARTICULAR RESULTS WILL BE ACHIEVED THROUGH ITS USE.

You are solely responsible for the content of your outreach campaigns and for ensuring compliance with all applicable marketing, telecommunications, and data protection laws. Connexu does not review or approve your campaign content.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CONNEXU, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

You agree to indemnify, defend, and hold harmless Connexu and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Data or campaign content; (b) your violation of these Terms; (c) your violation of any law or third-party rights, including data protection and anti-spam laws; or (d) your misuse of any third-party integration.

These Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in North Carolina for any dispute arising out of or related to these Terms or the Service.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at:

Connexu LLC
Email: info@connexu.io
Phone: (706) 430-3216